At bq999, your privacy is not an afterthought — it is built into how we operate. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. Please read it carefully before using the bq999 platform.
Your Privacy at a Glance
These cards highlight the core principles behind our privacy practices. The full details are in the policy sections below.
Every page, every transaction, and every login on bq999 is protected by industry-standard SSL encryption. Your personal details and payment information are never transmitted in plain text — not even internally.
bq999 does not sell, rent, or trade your personal information to third parties for marketing purposes. The data you share with us stays with us — used only to operate your account and improve your experience on the platform.
bq999 gives you meaningful control over your personal information. You can request access to your data, ask us to correct inaccuracies, or request deletion of your account data — all by contacting our support team directly.
We only collect the data we actually need. bq999 does not gather unnecessary personal information. If a piece of data is not required to operate your account, process your payments, or keep the platform secure, we don't ask for it.
When you deposit or withdraw via bKash, Nagad, or Rocket, bq999 handles your mobile banking details with strict confidentiality. We do not store full account numbers beyond what is required for transaction verification and fraud prevention.
bq999 only contacts you about things that are relevant to your account — transaction confirmations, security alerts, and promotions you have opted into. You can manage your communication preferences at any time from your account settings.
This Privacy Policy describes how bq999 ("we", "us", "our") collects, uses, stores, and protects the personal information of players and visitors who use the bq999 platform at bq999.net, including the mobile application and any associated services.
We understand that privacy matters deeply to our players in Bangladesh. When you register at bq999, you trust us with your personal information. We take that responsibility seriously. This policy is written in plain language so you know exactly what happens with your data — no hidden clauses, no vague language.
By registering an account or using any part of the bq999 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform and contact our support team to discuss your options.
Note: This policy applies to all bq999 players regardless of the device or method used to access the platform — desktop, mobile browser, or the bq999 app.
bq999 collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform. We only collect what is genuinely necessary to operate your account and keep the platform secure.
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Registration form |
| Contact Data | Mobile number, email address | Registration form |
| Verification Data | National ID, passport copy, selfie | KYC verification process |
| Financial Data | bKash/Nagad/Rocket account reference, transaction history | Deposit and withdrawal activity |
| Technical Data | IP address, device type, browser, OS | Automatically on platform access |
| Usage Data | Games played, session duration, bet history | Automatically during gameplay |
| Communication Data | Live chat transcripts, support emails | When you contact support |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
Every piece of data bq999 collects has a specific, legitimate purpose. We do not use your data for anything beyond what is described here without first obtaining your explicit consent.
bq999 processes your personal data on the following legal grounds, depending on the purpose of the processing:
Your consent matters. Where we rely on consent as the legal basis for processing, you always have the right to withdraw that consent. Withdrawing consent will not affect your ability to use bq999 for gaming purposes.
bq999 does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it securely and in accordance with applicable privacy standards.
We never share your data with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent.
bq999 uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site. Here is a breakdown of the types of cookies we use:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the bq999 platform. For full details, refer to our cookie settings panel available on the platform.
bq999 retains your personal data for as long as your account is active and for a defined period after account closure, as required by applicable laws and regulations. We do not keep your data longer than necessary.
After the retention period ends, your personal data is securely deleted or anonymised so it can no longer be linked back to you as an individual.
bq999 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.
Despite these measures, no online platform can guarantee absolute security. If you suspect that your bq999 account has been compromised, contact our support team immediately so we can take action to protect your account.
As a bq999 player, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within 30 days.
Request a copy of all personal data bq999 holds about you.
Ask us to correct any inaccurate or incomplete personal data.
Request deletion of your personal data, subject to legal retention requirements.
Ask us to limit how we process your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
bq999 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any part of the bq999 platform.
If we become aware that a minor has registered an account or provided personal data, we will immediately close the account, delete all associated data, and return any deposited funds to the payment source. Parents or guardians who believe a minor has accessed bq999 should contact our support team immediately at [email protected].
18+ only. bq999 uses age verification during registration and reserves the right to request proof of age at any time. Accounts that cannot be verified as belonging to an adult will be suspended pending investigation.
bq999 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or through an in-platform notification before the changes take effect.
The most current version of this Privacy Policy will always be available at bq999.net/privacy-policy. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this policy periodically to stay informed about how bq999 protects your privacy.
Continued use of the bq999 platform after a policy update constitutes your acceptance of the revised terms. If you disagree with any changes, you may close your account by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or how bq999 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
We're here for you. Privacy questions are taken seriously at bq999. If something in this policy is unclear, reach out and we'll explain it in plain, straightforward language.